Ionia Logo SalesForce.com BizTalk (866) IONIA-03 (866 466-4203) | contact us

Industry Studies

Ionia’s clients rank among some of the most influential companies and brands in the US and Europe. Our successful track record among diverse clients speaks volumes about our ability to assess difficult challenges and create customized solutions to support business goals. No matter your size or information environment, Ionia can get your projects off the ground, jumpstart and manage your integration projects, and leverage your information to deliver a competitive advantage.

Click Company Below to view Details

Ballard Systems ( Salesforce.com, Manufacturing )

Industry: Manufacturing

Business Need: Improvement of existing Sales Forecasting process to Sales forecasts to generate best estimate of how much revenue the company generates. Give Sales managers and executives insight overall business of dispersed sales teams members

Solution Overview:

  • Set up and configure customizable forecasting, product families and forecast hierarchy
  • Analytics & reports

Technology: Salesforce.com (enterprise Edition)

Visit Website: www.ballard.com

Insulet ( Microsoft, Medical Devices )

Project Categories:

  • Industry Specific (Line-of-Business) Solution
  • Application Server Development Project
  • CRM Solution
  • Data Management Solution
  • Enterprise Content Management Solution
  • Messaging
  • SOA and Business Process
  • Packaged Application Development Project * Server Virtualization
  • Application Virtualization
  • Web Development Project

Project Description:

Challenge: Define, design, and develop an enterprise integration strategy and flow connecting 5 internal applications reducing time and costs.

Summary: Design & implement an integration framework connecting various messaging channels and data flows for the various internal business systems for CRM, Inventory Management, Quality Control and ERP.

Technology:

  • Microsoft® BizTalk® Server
  • Microsoft® SQL Server
  • Microsoft Dynamics™ AX
Mercury Solar ( Salesforce.com, Manufacturing )

Industry: Manufacturing

Business Need: Migrate custom excel spreadsheet “application” to a web based CRM. Merge two instances of Salesforce.com into one. Streamline core SFA management process to manage their customer data.

Solution Overview:

  • Implement Baseline Account, Contact, Opportunity, Opportunity Products and Lead/Campaign Management
  • Configuration and Customization of Page Layouts, Fields Names, Custom Objects.
  • Data Migration: 2 Separate Salesforce.com instances into one.

Technology: Salesforce.com (Professional edition)

Visit website: www.mercurysolarsystems.com

Cross Country Auto Services ( Microsoft, Travel )

Project Categories:

  • Application Server Development Project
  • Application Lifecycle Management
  • Messaging
  • SOA and Business Process
  • Server Virtualization
  • Web Development Project

Project Description:

Challenge: Streamline & reduce integration implementation of new customers onto the client’s proprietary platform.

Summary: The OnBoarding project was an integration to reduce and streamline the integration of new customers onto the CrossCountry platform. The goal was to unify the process into a singular process with how customers submit additions, changes, and deletions for Cross Country’s. Migration from homegrown applications to a BizTalk, .Net, and SQL services platform.

Technology:

  • Microsoft® BizTalk® Server
  • Microsoft® .NET Framework
  • Microsoft® SQL Server
  • Microsoft® Windows Server™
M & M Label ( Salesforce.com, Manufacturing )

Industry: Manufacturing

Business Need: Move away from using excel spreadsheet software to manage their customer data and achieve consolidate location for all data. Streamline lead management process for trade show leads.

Solution Overview:

  • Business process review through configuration and training. Emphasis on Sales, Lead Management and Marketing
  • Implement Baseline Account, Contact, Opportunity, Opportunity Products, Assets and Lead/Campaign Management
  • Data Migration: Multiple disparate Excel Spread sheets & Outlook. Data Cleansing.
  • Analytics & reports

Technology: Salesforce.com (Professional edition)

W.A. Wilde ( Microsoft, Marketing )

Project Categories:

  • Industry Specific (Line-of-Business) Solution
  • Messaging
  • SOA and Business Process

Project Description:

Challenge: Integrate various messaging channels into multiple back end OMS (Operational Management Systems) platforms

Summary: Build the initial infrastructure to receive electronic orders and inventory from clients, return status messages, order confirmation, shipping notifications and inventory levels back to clients. Infrastructure utilizes BizTalk 2006, SQL Server 2005 and .NET 3.5 components. The system is dynamic to route incoming messages to different back end OMS systems depending on configuration settings, as well as outbound messages and locations.

Technology:

  • Microsoft® BizTalk® Server
  • Microsoft® .NET Framework
  • Microsoft® SQL Server
  • Microsoft® Windows Server™

VistaLab ( Salesforce.com, Manufacturing )

Industry: Manufacturing

Business Need: Standardize and Automate Processes Associated with the Administration of Marketing Programs while Improving Capture and Reporting of program Results

Technology: Salesforce.com (Enterprise)

Visit website: www.vistalab.com

Permission TV ( Salesforce.com, Entertainment )

Industry: Games, Video and Entertainment

Business Need:

Solution Overview:

  • Business process review through configuration and training. Emphasis on Sales, Lead Management and Marketing
  • Analytics & reports
  • Implement Salesforce for Google AdWords.
  • Configure AdWords dashboards to optimize AdWords campaigns allowing users to track the effectiveness of online advertising investments

Technology: Salesforce.com (enterprise Edition)

Visit Website: www.permissiontv.com

NaviNet ( Salesforce.com, Healthcare )

Industry: Healthcare Communications

Business Need: need to streamline its Account, Contact, Leads, Order entry and Order management/reconciliation operations

Solution Overview:

  • Implement Baseline Account, Contact, Opportunity, Opportunity Products and Lead/Campaign Management
  • Data Migration: Multiple disparate Excel Spread sheets & Outlook. Data Cleansing.
  • Configuration and Customization of Page Layouts, Fields Names, Custom Objects.
  • Develop Import tool/methodology for loading Credit card transactions into SalesForce.com (Credit Card Transactions and Reconciled Transactions).
  • Develop custom Self Service Order Entry application: Secure / PCI compliant credit card portal, Validated credit card transaction facility
  • Develop Web Interface: Secure SalesForce.com Data Layer, Web page for choosing products, Hosted pay page for charging credit cards, displaying order, Web page displaying charge results and transmitting data to SalesForce.com

Solution: Salesforce.com (Unlimited Edition), Authorized.Net payment gateway

Visit website: www.navinet.net

Health Insurers ( Microsoft )

Names withheld upon request.

Project Categories:

  • Industry Specific (Line-of-Business) Solution
  • Messaging
  • SOA and Business Process

Project Description:

Challenge\Summary: Design & implement various BPM & integration solutions & strategies using best of breed methodologies and technologies, while maintaining foundational, scalable and re-usable approach, thus making future implementations more cost effective. Solutions and architecture involving various Healthcare data & process flows such as claim processing, eligibility requests, remittance, multiple internal business process flows, and other processing and integration scenarios.

Technology:

  • Microsoft® BizTalk® Server
  • HIPAA EDI, HIPAA EDI Accelerators
  • Microsoft® .NET Framework
  • Microsoft® SQL Server
  • Microsoft® Windows Server™